FREQUENTLY ASKED QUESTIONS
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We often receive calls with the same or similar questions, so in this section we will try to answer the most frequently asked ones.
General questions about an Apostille
1. Is it possible to issue an Apostille of the Ministry of Education for a notarized copy of an educational document?
1. Is it possible to issue an Apostille of the Ministry of Education for a notarized copy of an educational document?
No, it is not. An Apostille can only be issued for original documents on education and academic titles. Please note that a duplicate educational document equals to the original.
2. Does the Ministry of Education and Science of Ukraine issue apostilles for the Birth Certificate, Marriage Certificate, Name Change Certificate, and Statement of No Criminal Record?
No, the Ministry of Education and Science of Ukraine issues apostilles for public documents related to the field of education and science only. To affix an apostille to documents issued by justice bodies and courts, as well as those prepared by Ukrainian notaries, you need to apply to the Ministry of Justice of Ukraine. The authority to issue apostilles for other documents is granted to >>
3. What does "apostille with request/without request" mean?
A request means obtaining additional information from the institution that issued a specific document. Such information is required when issuing an apostille for documents of a certain type, and obtaining it increases the time for issuing an apostille. The need for a request is determined only by specialists during direct examination of the documents.
4. Does affixing an apostille to a certificate on complete secondary education / diploma / certificate on basic secondary education also require submission of its supplement?
The document and its supplement are two different documents. You may submit for affixing an apostille your certificate on complete secondary education / diploma / certificate on basic secondary education without or together with its supplement. It is impossible to affix an apostille to a supplement to a document without affixing an apostille to the document itself. The need to affix an apostille to the supplement depends on the specific country and the purpose of your visit. For this purpose, you are advised to find out this information at the embassy of this country or contact the educational institution where you are going to study.
5. I already have the apostille issued for certificate on complete secondary education / diploma / certificate on basic secondary education etc. Now I need an apostille for its supplement. Is it possible?
Yes, the supplement to an educational document is a separate document, and you may submit it separately. But you need to have the educational document with you when submitting its supplement for affixing an apostille. In some cases this may shorten the submission procedure duration.
6. Which language is used to fill out the special mark "Apostille"?
The special mark “Apostille” is filled out in the official language of Ukraine, Ukrainian.
7. What is the validity period of an Apostille?
An Apostille has no validity period.
8. Is the document on education required to be translated before submitted for affixing an apostille?
No, it is not. You submit your documents issued in Ukrainian. The Ministry of Education and Science of Ukraine issues apostilles filled out in Ukrainian as well. You may later get the documents with apostille translated and the translation notarized. The Ministry of Justice of Ukraine is authorized to affix an apostille to notarized translations of documents.
9. I need to specify the country for which I am applying for an apostille. Will this country be indicated in the Apostille mark?
No, it will not. Information in your application is necessary so that our specialists can clarify for you whether the Apostille certification is required for the country you are leaving for.
10. Are there any privileges for the Apostille certification?
Yes, there are. Read more >>
11. What is the procedure for centralized submission of documents of foreign graduates of higher education institutions?
12. Which educational documents are required to be submitted if I go to a specific country for study (work, permanent residence)?
The Ministry of Education and Science of Ukraine issues apostilles for any documents obtained in Ukraine and related to the field of education and science. The list of documents that require the Apostille certification may vary. It depends on the specific country and institution that is inviting you, as well as the purpose of your visit. The exact list of documents in your case may be specified either by the embassy of the country of visit, or by the educational institution where you plan to study, or by another institution inviting you.
13. Where to certify educational documents obtained in other countries?
If your educational documents obtained in another country are to be used in Ukraine, you need to submit such documents for the procedure for recognition of foreign educational documents. Reception of documents for this procedure is carried out by the Recognition Department of the State owned company “Information and Image Centre”. For details please call +380 44 486 20 43, +380 44 486 25 43, or search for information on the corresponding website of the Centre.
Questions about submission in the office
1. Who can submit documents?
1. Who can submit documents?
Documents for affixing an apostille can be submitted by any legal adult with passport, not necessarily the documents’ holder.
2. What needs to be done to submit documents for the Apostille certification?
First of all, you need to decide on the documents for which you need an apostille issued by the Ministry of Education and Science of Ukraine. More details about the procedure for submission in the office – Submission in Office.
3. Do I need to notarize or otherwise certify the document copies submitted together with their originals?
There is no need to certify copies of documents in any way. They are needed by specialists for further work with the documents.
4. Who can collect the documents?
- the applicant (the person who submitted the documents) if he/she provides a passport;
- another person specified by the applicant in the application during the document submission, upon provision of a passport;
- any other person with a notarized power of attorney from the applicant.
5. Do I need to have the passport of the applicant (the person who submitted the documents), if I am a proxy person?
If you are specified in the application as a proxy person authorized to collect the documents, you are required to carry your own passport and a receipt. If you are not the applicant and are not specified in the application as a proxy person, you need to provide a notarized power of attorney from the applicant, your own passport, and a receipt with the mark.
Questions about submission without visiting the office
1. How to submit documents remotely, without visiting the office?
1. How to submit documents remotely, without visiting the office?
Remote submission is carried out exclusively through the Personal Cabinet on our website. You can read more about remote submission in the sections Distance Apostille and Remote Submission.
2. How to pay for an apostille without a visit?
In the case of remote submission, payment for services is made before you send the documents. Invoice will be sent by a specialist after reviewing the scanned copies of the documents and agreeing on the list of services for the application. Payment is possible both online in the Personal Cabinet using the Portmone payment system, and at any bank using an invoice generated by a specialist.
3. How to send documents? Do you cooperate with certain courier services?
You send documents by any courier service that you trust, but after going through all stages of processing the application in the Personal Cabinet.
4. How to receive prepared documents?
Remote submission does not oblige you to receive prepared documents by courier service. You determine the method of receiving them when submitting and processing the application by the operator on the website. Documents can be received both at the office during the issuance hours (for more details – Issue Procedure), and by courier. If it is not possible to pick up prepared documents at the office, our specialists will be able to organize their shipment.
5. Who pays for delivery by courier service?
Courier services are not included in the cost of our services. Delivery of documents within Ukraine is paid when sending or receiving a package of documents. In the case of international shipping, payment is made in advance. Detailed information on the return delivery of documents is provided by an operator during the processing of the application.
6. I have not yet decided on the order, I want to get advice. How to do this?
You can reach us via contacts >>
If you need to obtain a document other than an Apostille
1. I need a statement for an embassy (educational institution). How can I get it?
1. I need a statement for an embassy (educational institution). How can I get it?
In our Centre, you can order several types of statements for an embassy or educational institution abroad. For more information, see the Statements section.
2. How can I convert my grades into credits for an educational institution abroad?
To convert your grades into credits (ECTS), you need to apply to the Dean’s Office of your educational institution. The staff of the Dean’s Office should provide you with detailed information on this issue.
3. How do I prepare documents for foreign organizations for the recognition of qualifications?
Our Centre forms and prepares packages of documents for foreign organizations for the recognition of qualifications. Regarding the requirements for the package of documents, you need to contact the organization for which you are preparing it. For more information, see the Additional Services section.